Description
Introducing the all-new PAW Patrol: The Movie Ultimate City Tower. This 91cm-tall playset—the tallest PAW Patrol tower yet—brings the pups’ Adventure City headquarters from the big screen to life. It’s jam-packed with amazing features to discover, including a transforming light-up rescue ramp, command centre, vehicle lift, pup elevator, lights and sounds and so much more. With Chase’s cruiser, a clip-on backpack and all six PAW Patrol figures included, you can get straight to the fun right out of the box. Load Chase into his vehicle and get a quick tune-up before missions in the tower’s garages, then clip Chase onto the pup elevator and send him up to the command centre. Press the button to hear sound effects and activate the tower’s lights. Rotate the holographic city map for more lights and use the pup selector to choose a pup for the mission. Chase is on the case. Place your figure down the slide to the gear-up area and clip on Chase’s backpack. Pull the vehicle lift up to the top of the tower and get ready to race to the rescue. Pull the handle all the way down to transform the Ultimate City Tower. The front panel will open up and the rescue ramp will extend. Place your vehicle at the top and launch into action—strips on the ramp will light up as the vehicle rolls over it, just like in the movie. With the Ultimate City Tower, rescues have never been more exciting. Press the button on the backpack to launch projectiles (three included) and save the day. As you use your imagination to create your rescue adventures with this kids’ toy, there’s room throughout the tower to play with all of the pup figures. For even more ways to play, the Ultimate City Tower works with the movie Deluxe Vehicles (each sold separately). PAW Patrol: The Movie toys for boys and girls are the ultimate gifts for kids and PAW Patrol fans aged 3 and up. Requires adult assembly and 5 AAA batteries (not included). Experience the action and excitement of PAW Patrol: The Movie with the Ultimate City Tower.Includes: 1 Ultimate City Tower, 1 Vehicle, 6 Figures, 1 Clip-on Backpack, 3 Projectiles, 3 Sticker Sheets, 1 Instruction Sheet
Refund Policy
CANCELLATION, RETURN & EXCHANGE POLICY
ELC toys’ top priority is to satisfy all its customers.
1- Cancellation
We fully understand that sometimes you might change your mind regarding your purchase.
If you change your mind and want to cancel your order, follow the below-mentioned steps.
Cancel your order under My account as long as the order has not been processed by our warehouse team (You will see status – Processing if the order has been processed). (This option is coming soon)
If your order has already been processed, however, it is not shipped contact our Customer Service Team at 009718005654
to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been shipped. If the order has been shipped such cancelation will be treated as a return. Please refer to our Return section below for further information.
2- Return
If you are not completely satisfied with your purchase on elctoys.qa, you have the right to return the product(s) within 14 days from receipt of your order.
You may return the Product online by contacting our customer service representative by WhatsApp or Chat. Alternatively you can email us at help@elctoys.com.
We require valid proof of purchase.
Process for returning orders:
• Registered customers
Cancel your order under My account as long as the order has not been processed by our delivery team (You will see status – Processing if the order has been processed).
If your order has already been processed, however, it is not shipped contact our Customer Service Team at 55433514 to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been shipped. If the order has been shipped such cancelation will be treated as a return. Please refer to our Return section in the FAQs for further information.
• Guest users
If you placed the order as a Guest, then please contact our Customer Service Team to request your return. Will use all reasonable endeavors to cancel it providing your order has not yet been shipped. If the order has been shipped such cancelation will be treated as a return. Please refer to our Return section below for further information.
Please be noted that some products might be non-returnable.
We will bear the costs of the courier for returning the products only if you use our selected courier service provider & follow the steps mentioned above.
We invite you to reuse the packaging your order was shipped in to proceed with the return. All products must be returned to us unused and in the same condition as received, in their original box and packaging, along with the original invoice.
We will not accept any returns if the original packaging has been opened or tampered with.
All items not complying with our return policy will behold at our facilities. It is the customer’s responsibility to organize a collection by a courier company if such a product is requested to be returned to a customer.
We offer a flexible return policy to make your online shopping experience as easy and convenient as possible. However, we monitor the number of returns made by customers and may refuse to accept orders at our discretion if products are returned repeatedly.
We may withhold reimbursement until we have received the products back or you have supplied evidence of having sent back the goods, whichever is the earliest.
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Credit Card orders – upon the successful quality check, the bank will issue your refund within up to 10 days. Please contact Customer Service only if you have not received a refund after 14 working days.
3- Exchange
Please note that we do offer exchanges only in stores. For online returns, you are invited to return your product(s) and then place a new order for the product(s) you wish to purchase, subject to stock availability.